MARAIS Australia Reviews
(Rated by 1213 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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%OFFOverall Rating
4.5
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Return Policy4.5
- Price & Quality4.3
- Customer Service5.0
- Good Value5.0
Recent Customer Reviews (5)
Ella Godfrey
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Eric Faust
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William Sims
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Aykut Thijssen
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Javier Artois
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MARAIS Australia Pricing
Monumental Mallow Low Sneaker in Black
$475.00 - $950.00
Payment Methods
Accepted Payment Options:
Prices for items on Marais.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For MARAIS Australia credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
MARAIS Australia Pros & Cons
Pros
1
High-Quality Products: Marais.com.au is known for its exceptional product quality, using high-quality materials and craftsmanship to ensure long-lasting and comfortable shoes.
2
Designer Fashion: The website offers a wide range of designer fashion items, including exclusive pieces from high-end brands like Givenchy, Off White, Loewe, and Balenciaga.
3
User-Friendly Website: The website features a clean and intuitive design, making it easy for users to browse and find their desired shoes. Clear product images and detailed descriptions provide a comprehensive understanding of each item.
4
Excellent Customer Service: Marais takes pride in providing excellent customer service, with a dedicated support team available through various channels, including email and phone. Customers can expect prompt responses to their inquiries.
5
Return Policy: The return policy allows refunds and exchanges on products purchased within 14 days of purchase, with the condition that proof of purchase is provided. This ensures customer satisfaction and support throughout the returns and exchanges process.
6
Multiple Payment Options: Customers can choose to pay using major credit cards (Visa, Mastercard, American Express) or online payment services like PayPal, catering to different customer preferences.
CONS
1
Higher Pricing: Marais.com.au offers shoes at a higher price range compared to some of its competitors. While the quality justifies the cost, it may not be within everyone's budget.
2
Limited Loyalty Program: Currently, Marais does not offer a loyalty program, although they occasionally provide exclusive discounts and offers to their newsletter subscribers.
3
Risk in Goods: The risk in the goods passes to the customer once the goods are delivered to the specified delivery address, which may pose a risk if the goods are faulty or not as described.
MARAIS Australia Features and Benefits
Features
Luxury Fashion Brands
Offers genuine clothing, shoes, and accessories from renowned global designers including Givenchy, Off-White, Alexander McQueen, Balenciaga, Balmain, and Loewe.
Customer Service Focus
Emphasizes human interaction, personalized services, dedicated support via email and phone, and prompt responses for exceptional experience.
Post-Pandemic Strategy
Adapts with digital savvy operations, staff training, and new ideas to enhance marketability.
Exclusive Shopping Experience
Builds rapport with one-on-one experiences and after-sales services.
Diverse Portfolio
Caters to diverse markets with a variety of luxury brands, each with unique aesthetics.
High-Quality Products
Uses high-quality materials and craftsmanship for long-lasting and comfortable shoes.
Designer Fashion
Provides a wide range of designer items including exclusive pieces from high-end brands.
User-Friendly Website
Features clean, intuitive design with clear product images and detailed descriptions for easy browsing.
Return Policy
Allows refunds and exchanges within 14 days with proof of purchase, under specific conditions for customer satisfaction.
Multiple Payment Options
Accepts major credit cards (Visa, Mastercard, American Express) and PayPal.
Sale Prices
Offers significant discounts like 50% off on items such as Monumental Mallow Low Sneaker ($950 to $475).
Free International Shipping
Available on orders over $900 AUD or $300 AUD with terms and conditions.
Free USA Shipping
Available on orders over $900.
Worldwide Shipping
Ships via TNT/FedEx Express, processed Monday to Friday from 9:30 am to 3:00 pm AEDT, excluding public holidays.